Our People…At Your Service

Knowledge to Guide You On Your Innovation Journey

Proven Innovation Expertise

Brightidea offers a range of top-notch professional services and support backed by 10+ years of experience in managing innovation. Let our experts assist you with anything from developing enterprise-scale, multi-phase innovation programs, to campaign setup and custom technical requirements.

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Your Innovation Expert Guides

Brightidea’s Consulting Services professionals apply practical, real-world experience to help you create impactful innovation programs. Services cover:

Establishing and scaling innovation teams and programs
Driving cultural change through a people-powered innovation approach
Justifying program value through budgeting, financial impact tracking and more

“Your service and the can-do attitude of your colleagues throughout the process were exemplary. As a result, our initiative was a great success.” – Novartis

Tailored to Your Needs

Brightidea’s Software Services team ensures your software is designed around your needs. Services cover:

Training on software mastery and latest capabilities
Configuring and customizing your system to match your specific goals
Integrating Brightidea into your internal systems using Single Sign-On (SSO) and our RESTful APIs

“Responsive and helpful as we went live. Service was great.” – Accenture

Quality Support When You Need It

Brightidea’s world-class Support Services team ensures you are getting the most out of your software at all times. Services include:

Email and phone support from knowledgable experts
In-depth knowledge base for self-service resolution
Online customer community for peer interaction

“This issue was solved in about 5 minutes. Fastest response and solution ever!” – Quicken Loans

Our Brightidea customers can contact us at Customer Support

Brightidea is Soc 2 Type II Certified